Corporate Immigration — New Application Features and Service Fee Changes Effective 01 September 2024
Santa Fe publication date
22 August 2024
Overview
Santa Fe Relocations wishes to inform you of the upcoming changes introduced by TalentCorp and MYXpats that will affect expatriate Employment Pass (EP), Dependant Pass (DP), and Professional Visit Pass (PVP) applications. These changes, effective 01 September 2024, include new application features and a revised service fee structure aimed at enhancing the efficiency of expatriate management in Malaysia.
Who will be affected?
- Employers of expatriates in Malaysia
- Expatriates applying for Employment Passes (EP), Dependant Passes (DP), and Professional Visit Passes (PVP)
- HR teams managing expatriate applications and renewals
- Expatriates and their dependants using services such as Transfer of Endorsement and pass cancellations
Background
To better serve employers and streamline the expatriate application process, TalentCorp and MYXpats have introduced new features on the Xpats Gateway platform, reduced processing times, and expanded online services. These initiatives aim to facilitate quicker and more efficient processing of expatriate-related applications, enhancing Malaysia’s business-friendly environment.
Additionally, the service fees for EP, DP, and PVP applications have been revised to reflect the improved services offered.
Key Points:
- Xpats Gateway Integration:
– A new single-window platform launched on 15 June 2023, integrating processes across 26 Approving and Regulatory Agencies, simplifying the application process for expatriates. - Reduced Processing Time:
– Application processing times for EP and PVP have been reduced to less than a week for Tier 1, Tier 2, and Critical Sector companies. - New Online Services:
– The ESD Online system now offers services like Transfer of Endorsement, Amendment of Approved Application, and Cancellation of Passes, among others, eliminating the need for manual submissions. - Expanded Expatriate Satellite Centre:
– A new Expatriate Satellite Centre (ESC) at KLIA Terminal 2 operates 24/7, providing more flexibility and convenience for expatriates, with pass endorsements now available at both KLIA Terminals 1 and 2. - Revised Service Fees:
– Updated service fees for EP, DP, and PVP applications take effect from 01 September 2024, with competitive pricing benchmarked against international standards.
Impact
Positive Impact:
- Efficiency Gains: Employers and HR teams can expect faster processing times and reduced administrative burdens, leading to a more streamlined expatriate management process.
- Cost Savings: The 24/7 availability of services at KLIA Terminals can reduce costs and time associated with expatriate pass endorsements.
Negative Impact:
- Increased Costs: The revised service fees may lead to higher expenses for some employers, particularly those managing a large expatriate workforce.
Date of implementation
01 September 2024
Santa Fe recommendation
Santa Fe Relocations views these updates as a positive advancement by processing authorities to enhance the efficiency of expatriate management in Malaysia. While the revised service fees may result in slightly higher costs, the benefits of faster processing times and expanded online services should provide significant value. However, it is important to remember that final decisions remain at the discretion of immigration authorities. We recommend that HR teams and employers familiarize themselves with the new features and fee structure to ensure a smooth and timely processing of expatriate applications. If you have any questions or need further assistance, please feel free to reach out to our Malaysia Immigration Team.
Contact us
Please get in touch with us for further information or clarification:
Samson Poore
Immigration Manager — Malaysia
Santa Fe Relocation
samson.poore@staging.santaferelo.com
Paolo Longo
Regional Immigration Director
Santa Fe Relocation
paolo.longo@staging.santaferelo.com
About our Immigration Services
Our distinguished immigration services oversee a substantial volume of visa applications annually, catering to a diverse array of international corporations. Our seasoned team of immigration experts and accredited migration agents are entrusted with the meticulous management of the entire immigration process on your behalf. We are committed to delivering streamlined reporting and offering comprehensive guidance on all immigration-related affairs, ensuring a smooth and efficient experience for our valued clients.
