Innovative technology solutions

Tailored solutions to your needs

Configuration

We know we need to exceed the evolving needs of our clients. So we developed an ecosystem of best-in-class relocation platforms designed for flexibility and speed. And we’re consistently looking for new technologies that enhance the experience of our customers and our service delivery. Why not speak with a member of our team who can show you how our platforms work and what benefits they can bring to your organisation.

Our Global Mobility API to connect your Mobility Application

An important aspect of our digital offering is the capability to meet your unique requirements. To achieve that, we provide several ways to communicate with us. In fact, alongside our purpose-built assignee and HR portal, your mobility applications can be integrated with ours to streamline the messaging.

Santa Fe has developed a Standard Global Mobility API, seamlessly connecting your systems with ours for efficiency and data integrity purposes. This integration delivers multiple benefits for you:

Our platform exchanges a standard set of data points and documents so that services can be authorised from yours directly, and near real-time service updates are received confidently. We ensure that the processing is done within our technology platform, acting as the single source of truth for mobility related services data.

We have on-boarded multiple clients to our Global Mobility API, offering expert advice and guidance thanks to our dedicated and knowledgeable team.

Want to discuss how we could help your business?

 

Cybersecurity & GDPR

Cybersecurity

We put security at the heart of everything we do, especially how we handle client data. We pride ourselves on having industry best-practice controls and security policies in place to keep data where it belongs, stored safely away. SFG has chosen best in class SaaS solutions and are working with the most trustworthy global enterprise software providers to stay at the forefront of data protection.

Strong access control like two-Factor-Authentication, audit logging, high availability via a Resilient Network Design and rigorous Disaster Recovery all make our mobility management platform a safe place to store your data.

Data protection

Data protection and security is one of our top priorities. Fully acknowledging that we handle the most sensitive client data, we are leveraging a world-class platform that has been rated the best cloud-based CRM solution.

Production data centres are designed to mitigate the risk of single points of failure and provide a resilient environment to support service continuity and performance. The service is built for high availability at both primary and disaster recovery sites with multiple dedicated connections for Disaster Recovery/Business Continuity Plan.

Data is held on mirrored servers in France and Germany and backed up for business continuity purposes. That way proximity and compliance regulations are assured to the highest standard.

The Covered Services use industry-accepted encryption products to protect Customer Data and communications during transmissions between a customer’s network and the Covered Services, including through Transport Layer Encryption (TLS) leveraging at least 2048-bit RSA server certificates and 128-bit symmetric encryption keys at a minimum.

Additionally, all data, including Customer Data, is transmitted between data centres for replication purposes across a dedicated, encrypted link utilizing AES-256 encryption. The data replication is instant and transparent to our clients.
SFG users access this secure solution via SSO and two-factor-authentication and changes are monitored by an audit logging framework.

We follow the seven principles of GDPR: lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidentiality (security); and accountability. Santa Fe Relocation acts in the capacity of data processor following our clients’ explicit instructions as data controller; as such, we will have responsibility over accuracy, integrity and confidentiality (security), and accountability.

Data protection and compliance guidelines are continuously changing and improving, and we are committed to change and improve in accordance with those guidelines.

Want to know more about legal, regulatory and compliance? Visit our Legal, Regulatory and Compliance page.